Return Policy

Our goal is to make you satisfied with your purchase. All products are made very carefully up to the last detail concerning the customers! If you have any concerns about your product, feel free to contact us. We always try to do our best for you!

We will gladly accept returns and exchanges. Please contact us before you return your item!

The item must be in its original, unworn condition to be refunded. Returns and exchanges must be sent back within 14 days of delivery. Please send back the item and share with us the tracking number, for your protection. We are not responsible for lost returns. Please use the regular postal service, not courier services.

More information about the returns/exchanges:

-In case of a refund for free shipping items, you will be charged the shipping costs that we paid to ship your order.

-In case of an exchange, buyers are responsible for the return as well as for exchange shipping costs.

-The buyer is responsible for the return shipping costs.

-Items with a discount of at least 50% are non-returnable unless they arrive to you damaged or defective.

-Custom orders are non-returnable unless they arrive to you damaged or defective. In the case that you will receive your custom order damaged or defective, you can only exchange the product for an identical new product (no refunds accepted).

-Concerning orders that include more than 2 pairs of shoes, buyers are not able to return all the pairs but should keep at least 1 of them.

-The orders that the buyer refuses to receive, are non-refundable.